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House of Eidos

Terms & Conditions

Last Updated: 11/15/2025

Welcome to House of Eidos (“we,” “our,” or “us”). By accessing, browsing, or using our website and design services, you agree to the following Terms & Conditions. Please read them carefully, as they outline how we work together with clarity, respect, and integrity.

1. Acceptance of Terms

By using this website, purchasing a service, booking a consultation, or downloading content, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please discontinue use of the site.

2. Services Provided

We offer design services that may include:
  • Brand identity design
  • Logo & visual element creation
  • Print and digital marketing materials
  • Consultation sessions
  • Miscellaneous creative services
     
Descriptions on the site are meant to give a clear sense of the offering but may evolve as our work develops.

3. Client Responsibilities

By engaging our services, you agree to:
  • Provide accurate information during the inquiry or onboarding process
  • Review proofs, drafts, and concepts in a timely manner
  • Communicate respectfully and clearly throughout the design process
  • Ensure you have the legal right to supply any materials (e.g., logos, images, copy)
     
4. Payments & Billing
 
  • All prices are listed in USD unless stated otherwise.
  • Payments may be required upfront or split into agreed phases depending on the service.
  • Digital design work begins once payment (or first installment) is received.
  • Payments are processed through secure third-party providers.
  • All sales of digital design files, templates, or custom branding are final and non-refundable unless otherwise noted.
     
5. Intellectual Property

My rights as the designer:
  • All original artwork, concepts, drafts, sketches, and unused designs remain the intellectual property of House of Eidos unless otherwise negotiated.
  • I reserve the right to showcase completed design work in my portfolio, social media, or promotional materials unless you request confidentiality in writing.
     
Your rights as the client:
  • Upon final payment, you receive a license to use the final, approved designs for their intended purpose (e.g., branding, print, digital media).
  • You may not resell, redistribute, or claim authorship of the design unless stated in a separate licensing agreement.
     
6. Revisions

Every service includes a set number of revisions outlined in your project agreement or package description.
Additional revisions beyond those included may incur extra fees.

7. Turnaround Time

Estimated timelines are provided during the booking or onboarding process.
Timelines may shift due to:
  • Delayed client responses
  • Scope changes
  • Unexpected circumstances
Any changes will be communicated promptly.

8. Confidentiality

All personal details, project files, and communications shared during the design process are kept confidential.
We do not sell or disclose client information.

9. Use of Website Content
All website materials; including images, text, copy, branding, and digital content, are protected by copyright.

You may not:
  • Copy
  • Modify
  • Reproduce
  • Distribute
  • Repost
    any content from the website without written permission.

10. Limitation of Liability

By using this website or engaging in services, you agree that House of Eidos is not liable for:
  • Loss of revenue, profits, or business opportunities
  • Third-party issues such as printing errors, platform restrictions, or website downtime
  • Delays caused by circumstances outside our control
All services are provided “as is” and with the intention of delivering high-quality creative work.

11. Cancellations & Refunds

For Services:
Refunds are not offered for completed design work.
For ongoing projects, any refunds (if applicable) will reflect work already completed.

For Digital Products:
Due to the nature of instant-access files, all digital product sales are final and non-refundable.

12. External Links
Our website may include third-party links. We are not responsible for the content, integrity, or privacy practices of external websites.

13. Governing Law
These Terms & Conditions are governed by the laws of Oregon, without regard to conflict of law principles.

14. Changes to These Terms
We may update these Terms & Conditions at any time. Any changes will be posted with the revised “Last Updated” date.

15. Contact
For questions, support, or concerns about these Terms, please reach out:

House of Eidos
Email: kiayana@kosmicpriestess.com
Website: houseofeidos.com
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